1. Contactless Delivery
On Feb. 12, Meituan Waimai(美团外卖), one of the largest App-based delivery/takeout platforms in China, released the Contactless Delivery Report, which shows that more than 80% of orders used its contactless delivery service, and 66% of users requested this service for all deliveries. Chain restaurants such as KFC, McDonald's and Starbucks, etc. launched contactless delivery during the outbreak, allowing customers to freely request this service.